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Private journeys · Kosovo · Albania · North Macedonia

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Privacy

How the information you share when planning a journey is used.

Status

This is a working draft. It describes how the website works today and will be reviewed for the company, the country it operates in and the services it uses before the website launches.

What we collect

When you send a planning request we collect only what we need to plan with you: your name and email address; a WhatsApp or telephone number if you choose to give one; the country and experience you are interested in; your dates, group size, preferred pace and length of journey; your interests and budget if you share them; any mobility, dietary or accessibility needs you mention; and your message.

We also record that you agreed to this privacy information, and whether you chose to hear from us beyond your request.

Why we collect it

To read your request and reply to you personally with ideas for your journey. We use it for nothing else.

We only contact you with news or offers if you tick the separate, optional box to say so. It is never ticked for you and is not part of your planning request.

Who receives it

Your request is stored in the website’s database and emailed to the ODA VIVA team. The website is hosted on Railway, and email is sent through Resend. Photographs are stored with Cloudflare, which does not receive your request.

Correcting or deleting your information

You can ask us to correct or delete what you have shared at any time. Contact us using the details below and we will act on your request.

Analytics and cookies

This website does not currently use analytics or advertising cookies. If that changes, this page will be updated first.

Who is responsible

Company
Not yet confirmed — to be completed before launch.
Registered address
Not yet confirmed — to be completed before launch.
Contact about your personal data
info@odavivaexperience.com
How long planning requests are kept
Not yet confirmed — to be completed before launch.

Details marked as not yet confirmed are still being finalised and will be added before the website goes live.

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